To be able to engage in a way that is grounded, confident, compassionate and professional requires intentionality and practice. 


Program Overview

As a leader, you engage with different stakeholders on a variety of sensitive matters every day. To be able to engage in a way that is grounded, confident, compassionate and professional requires intentionality and practice. 

Explore IE's model for approaching difficult conversations and strengthen your communication skills in order to successfully navigate sensitive topics in a way that is grounded in your values as a leader. We’ll dive into this topic the best way we know how; through reflection, practice, feedback and more practice.

In this program, our primary goal will be to develop leadership and communications skills that will help you successfully navigate difficult conversations with the stakeholders in your school, organization, or community.

Program Objectives

  • Explore a new leadership communication model for approaching difficult conversations.

  • Learn key principles to enhance your leadership presence within the context of intense situations.

  • Identify specific strategies to navigate difficult conversations in various contexts.

  • Practice engaging in a difficult conversation with a partner.

Program Components

  • Introduction to PRES for Difficult Conversations

    • Presence and Courage: Learning and Practice

    • Reaching Out and Curiosity: Learning and Practice

    • Expressiveness, Precision and Care: Learning and Practice

    • Self-knowledge and Acting in Good Conscience: Learning and Practice

  • Skills Application

    • Discussion, Role Play, Feedback and Coaching